At par99, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data par99 collects, why we collect it, how we use and protect it, and what rights you have as a player based in Pakistan or elsewhere. We believe in full transparency.
Before reading the full legal text, here is a plain-language summary of the six core privacy commitments that every par99 player should know.
All data transmitted between your device and par99's servers is protected by industry-standard SSL/TLS encryption. Your personal and financial details are never sent over unencrypted channels — whether you are depositing via JazzCash in Karachi or placing a cricket bet from Lahore.
par99 does not sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third party. Your data is shared only with authorised service providers — such as payment processors and identity verification partners — strictly on a need-to-know basis.
par99 collects only the personal data that is strictly necessary to operate your account, process your transactions, verify your identity, and comply with regulatory obligations under our international gaming licence. We do not collect data for the sake of it.
par99 respects your data rights. You can request access to your data, ask us to correct inaccuracies, withdraw marketing consent at any time, and request account deletion subject to our retention obligations. All such requests are handled promptly via our support team.
par99 uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how players use the platform so we can improve it. You can manage cookie preferences from your browser settings. We do not use cookies to build third-party advertising profiles.
All par99 player data is stored on access-controlled, encrypted servers with strict internal access policies. Only authorised par99 personnel with a legitimate operational need can access your personal records, and all access is logged and audited.
This Privacy Policy ("Policy") describes how par99 ("par99", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "Player", "User") who access or use the par99 platform available at par99.org, including all associated games, betting markets, account services, and promotional features.
par99 is an internationally licensed online gaming operator. As part of our licensing obligations, we are required to implement robust data protection standards and to be fully transparent with our players about how their personal information is handled. This Policy sets out those standards in plain, accessible language.
This Policy applies to all personal data collected through the par99 website, mobile-optimised browser experience, customer support channels, and any other digital touchpoints operated by par99. By creating a par99 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy covers personal data collected from players located in Pakistan and globally. Where local data protection laws impose stricter obligations than those described here, par99 will comply with those stricter requirements to the extent applicable.
par99 collects personal data through several channels: directly from you when you register or interact with the platform, automatically as you use the platform, and from authorised third-party sources where permitted. The categories of personal data we collect include the following:
par99 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If you voluntarily disclose such information (e.g., in a support message), par99 will handle it with appropriate additional care and will not use it for any purpose beyond resolving the relevant support issue.
par99 uses the personal data we collect for the following specific purposes. We do not use personal data for any purpose not listed here without first obtaining your explicit consent or as required by law.
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration & identity data, contact details |
| Age & identity verification (KYC) | CNIC / passport, date of birth, address |
| Processing deposits & withdrawals | Financial & transaction data, payment method identifiers |
| Fraud prevention & security monitoring | IP address, device data, transaction history, behavioural patterns |
| Regulatory compliance & AML/CTF obligations | Identity data, financial data, communications data |
| Customer support & complaint handling | Communications data, account history |
| Responsible gaming monitoring | Wagering patterns, session data, deposit/withdrawal frequency |
| Marketing communications (where consented) | Email address, contact number, preference data |
| Platform improvement & analytics | Technical & usage data (aggregated and anonymised where possible) |
Where par99 sends you promotional communications — such as bonus offers, PSL cricket betting promotions, or slot tournament announcements — this is done only where you have actively opted in during registration or subsequently via your account settings. You may withdraw marketing consent at any time by updating your notification preferences or contacting support.
par99 processes your personal data on the following legal grounds, each of which applies to specific processing activities described in Section 3:
par99 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose:
par99 works with a small number of carefully selected third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include:
All service providers are contractually prohibited from using your data for any purpose beyond the specific service they are providing to par99.
par99 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, by our licensing obligations, or in connection with an active investigation into suspected fraud, money laundering, or other criminal activity. par99 will comply with valid legal orders and will, where permitted by law, notify affected players of such disclosures.
In the event of a merger, acquisition, or sale of all or substantially all of par99's assets, player personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Policy will continue to apply.
par99 does not share, sell, or license your personal data to advertisers, data brokers, social media platforms, or any other commercial entity for marketing or profiling purposes. This is a firm par99 policy with no exceptions.
par99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, par99 will securely delete or anonymise your personal data in accordance with our data disposal procedures. Anonymised data that can no longer be linked to you individually may be retained indefinitely for statistical and analytical purposes.
par99 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
While par99 implements strong platform-level security, you are responsible for maintaining the confidentiality of your login credentials. Never share your par99 password with anyone — par99 staff will never ask for it. If you suspect your account has been compromised, contact par99 support immediately via live chat.
par99 uses cookies and similar technologies (such as local storage and session tokens) to provide a functional, personalised, and secure platform experience. A cookie is a small text file stored on your device by your browser when you visit a website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, fraud prevention | No — platform cannot function without these |
| Functional | Remembering language preferences, game settings, last-used payment method | Yes — disabling may affect user experience |
| Analytics | Understanding which pages and games are most used, identifying technical errors, improving platform performance | Yes — data is aggregated and anonymised |
par99 does not use third-party advertising cookies or allow external ad networks to set cookies on the par99 platform. You can manage or delete cookies at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your par99 account.
par99 respects and upholds your rights in relation to your personal data. The following rights are available to all par99 players. To exercise any of these rights, contact par99 support via live chat or email at [email protected]. par99 will respond to all valid requests within 30 days.
Request a copy of all personal data par99 holds about you.
Request correction of any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal retention obligations.
Request that par99 restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Where par99 processes your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
Contact par99 support via live chat (available 24/7) or send a written request to [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. par99 may request proof of identity before processing data access or deletion requests.
The par99 platform is strictly intended for adults aged 21 years and above. par99 does not knowingly collect, process, or store personal data relating to individuals under the age of 21. Age verification is a mandatory step during the par99 registration process and may be repeated at any point as part of ongoing KYC obligations.
If par99 becomes aware — through its verification processes or any other means — that personal data belonging to a person under 21 has been collected, that data will be deleted immediately, the associated account will be permanently closed, and any deposited funds will be returned to the originating payment source. No winnings generated by an underage account are payable under any circumstances.
par99 has a zero-tolerance policy on underage access. If you are a parent or guardian and believe a minor may have accessed par99 using false information, please contact support immediately at [email protected] so the account can be reviewed and closed without delay.
As an internationally licensed online gaming operator, par99 may transfer your personal data to, and process it in, countries outside Pakistan. This may occur when our hosting infrastructure, payment processors, or identity verification partners operate servers in other jurisdictions.
Where personal data is transferred internationally, par99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to, or greater than, the protections described in this Policy. These safeguards may include contractual clauses with service providers, adequacy decisions, or equivalent protective mechanisms applicable under our licensing framework.
By using the par99 platform, you acknowledge and consent to the transfer of your personal data to other countries for the purposes described in this Policy. par99 will not transfer your data to any jurisdiction without first ensuring that adequate protective measures are in place.
par99 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date displayed at the top of this page and, where practicable, notify registered players via email or an on-platform notification.
Your continued use of the par99 platform after the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request account closure in accordance with par99's Terms & Conditions.
par99 encourages you to review this page periodically to stay informed about how we protect your personal data. The version of this Policy published on par99.org at the time you access the platform is the version that governs your use of the platform at that time.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy-related complaint, par99's support team is available through the following channels:
par99 will acknowledge all privacy-related communications within 48 hours and will provide a substantive response within 30 calendar days of receiving a valid request. Where a request is particularly complex or where par99 receives a high volume of requests simultaneously, this period may be extended by a further 30 days, with notice provided to you.
If you are not satisfied with par99's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or to the dispute resolution mechanism provided under par99's international gaming licence.
par99's support team handles all privacy queries with full confidentiality and without any adverse impact on your account. Raising a privacy concern will never result in your account being restricted or penalised in any way.
par99 combines Pakistan's most exciting gaming content — from PSL cricket betting and live casino to slots and bingo fishing — with a rock-solid commitment to data privacy, fair play, and responsible gaming. Join thousands of players across Karachi, Lahore, Islamabad, and beyond who trust par99 with their game.